Selected work
Each case study connects a business challenge to an engineered solution and a concrete operational result.
Support requests were arriving through separate channels and required repetitive manual triage.
A three-channel AI support system spanning Gmail, WhatsApp, and web forms, with automated resolution and human escalation logic.
Services usedAI Agents & ChatbotsWorkflow Automation
AI learning products can become inconsistent when product behavior is not defined before implementation.
A specification-first platform with real-time streamed responses and adaptive interactions built from a complete development lifecycle.
Services usedCustom AI DevelopmentWeb Application Development
Payments, logistics, and deployment needed to operate as one resilient commerce workflow.
A Kubernetes-deployed platform integrating Stripe and ShipEngine with automated order fulfillment and repeatable infrastructure.
Services usedCloud & DevOps EngineeringAPI & System Integration
Customer questions arriving on WhatsApp needed instant, consistent answers without round-the-clock manual staffing.
An AI-powered WhatsApp chatbot built into the automation workflow, handling FAQs, order and service status, and support routing automatically, with human hand-off for complex cases.
Services usedAI Agents & ChatbotsWorkflow Automation
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Whether it's a support layer, a learning platform, or a commerce workflow, we'll scope it against real constraints, not a template.
